Authenticity is the foundation of everything we do. Trove sources exclusively from trusted, licensed Japanese auctions and wholesalers who are bound by Japan’s strict resale regulations — among the most rigorous in the world. These suppliers guarantee authenticity to us before any purchase is made.

Once an item arrives, our team conducts an additional in-house verification process to confirm brand-specific details such as date codes, stamping, stitching, hardware, and materials.

For clients who prefer extra assurance, we also offer third-party authentication through reputable services such as LegitGrails or Entrupy for an additional fee.

Every piece we list is 100% authentic — guaranteed.

All pieces at Trove are pre-loved and selected using our own strict buying standards. We hand-pick only items in very good, excellent, like-new, or beautifully maintained vintage condition.

• A detailed written description
• Clear photos from multiple angles
• Notation of any visible wear or defects

Because every item has lived a previous life, light signs of use are expected — and part of each piece’s story.

When necessary, pieces are gently cleaned and refreshed so they look their best while preserving original integrity. Some items arrive in immaculate condition and require no treatment at all; others may receive gentle conditioning, hardware polishing, or fabric care.

We believe in preserving beauty, not over-restoring it — every piece remains true to its craftsmanship and era.

Orders are typically processed within 2–3 business days and shipped via FedEx or DHL with full tracking. You’ll receive an email notification once your item has been dispatched.

We currently ship within the United States and are working to expand international options soon.

Due to the unique and pre-owned nature of our pieces, all sales are final.

If you believe your item was misrepresented or arrives with an undisclosed issue, please contact us within 3 days of delivery at info@troveluxurygroup.com with your order number and clear photos.

Our team will review your concern promptly and work with you toward a fair resolution.

All items are guaranteed authentic.