Refund policy

Trove Luxury Group – Return & Exchange Policy

 

Each piece at Trove Luxury Group is authentic, pre-loved, and individually curated. Every item is carefully inspected and photographed, with any notable signs of wear clearly described.

Because of the unique and pre-owned nature of our items, all sales are final.

We stand firmly behind the authenticity and accuracy of every piece.

If you believe your item was misrepresented or arrives with an undisclosed issue, please contact us within 3 days of delivery at info@troveluxurygroup.com with your order number and clear photos.

Our team will review your concern promptly and work with you toward a fair resolution.

 

Authenticity Guarantee

Every item we offer is 100% authentic, verified through multi-step inspection and reputable third-party services when applicable.

We do not sell replicas, counterfeits, or items of uncertain origin.

 

Final Sale Reminder

Due to the rarity and pre-owned nature of our pieces, Trove does not accept returns, exchanges, or cancellations for change of mind, event use, or minor signs of wear that are disclosed in photos or descriptions.

We encourage all buyers to review product images and details carefully and reach out with any questions before purchasing — we’re happy to provide additional photos or information upon request.